Privacy Policy

Digicreatora > Privacy Policy

Privacy Policy for Digicreatora LLC

Effective Date: [01/11/2024]

Introduction
At Digicreatora LLC, we value the privacy of our customers and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.digicreatora.com, use our services, or interact with us. By using our services, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our services.

1.1 Personal Data

While using our services, we may ask you to provide us with certain personally identifiable information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing information (e.g., credit card details)
  • Address
  • Company name (if applicable)

1.2 Usage Data

We may collect information on how the service is accessed and used. This may include:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited on our site
  • Time spent on those pages
  • Unique device identifiers

1.3 Payment Information

To process payments through Stripe, we collect your payment data, which may include credit card or bank account details, billing address, and other related information. We use Stripe’s secure payment gateway for all financial transactions. We do not store your full payment details; they are processed directly by Stripe.

1.4 Cookies and Tracking Data

We use cookies and similar tracking technologies to monitor activity on our website and store certain information, including:

  • Cookies for session management
  • Analytics cookies for performance and user behavior tracking
  • Marketing cookies for personalized advertising

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services: including website development, mobile app development, consulting, and other digital solutions.
  • To process payments: through Stripe for services rendered.
  • To communicate with you: including customer service, providing updates, and responding to inquiries.
  • To improve our website and services: by analyzing how our site is used and identifying areas for enhancement.
  • To personalize content and advertisements: tailored to your preferences based on usage data.
  • To comply with legal obligations: including resolving disputes and enforcing our agreements.

3. Data Sharing and Disclosure

We will not sell or rent your personal data to third parties. However, we may share your information with trusted third-party partners under the following circumstances:

  • Service Providers: We use third-party service providers such as Stripe to handle payment processing. These providers are obligated to use your personal information only for the specific purpose for which they were contracted.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred.
  • Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).

4. Security of Your Information

We implement commercially acceptable security measures to protect your data from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

We use SSL encryption to secure any sensitive data such as payment information. Despite our efforts to protect your personal data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You may request access to the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You may request the deletion of your data, subject to certain exceptions.
  • Right to Restrict Processing: You can request us to restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your data for marketing or other legitimate purposes.

To exercise these rights, please contact us at support@digicreatora.com.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for any legal, accounting, or reporting requirements. We may also retain usage data for internal analysis purposes.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review this Privacy Policy periodically for any changes. Changes to this policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Digicreatora LLC
1942 Broadway Ste 314C
Boulder, CO 80302
United States

Email: support@digicreatora.com
Phone: +1 (719) 662-8232